Sales & Reservations: Marketing Administrative Assistant

Job Description:

As a Sales & Reservation staff member you will work primarily at our administrative office.  You will interact with our guests in person, through email and on the phone. You will be an ambassador for the company and an expert on our products, as well as the products offered by our attraction and accommodation partners. You will help our guests to build travel itineraries by offering suggestions and building customers’ confidence, and you will complete their transactions using a reservation software system.

In addition to your Sales and Reservations role you will support the Marketing Coordinator by helping to execute the company’s marketing plan. You will help to maintain the company’s website, social media presence, and e-mail follow-up campaigns, and you will measure their effectiveness using analytics tools. You will be responsible for meeting deadlines and managing your time to accomplish ongoing marketing tasks while also acting in your sales and administrative support role.

You will also have daily general administration tasks to complete, and will contribute to the success of the Kingston 1000 Islands Cruises & Trolleys team by accomplishing other tasks as required.

Job Requirements:

We are looking for candidates who can deliver outstanding customer service in a very demanding, fast-paced and ever-changing environment. The best applicants will be well organized and adaptable, with excellent multitasking skills and a proactive approach to sales and customer service. Applicants must have excellent communication skills in English, and be confident users of MS Office. Other software experience, especially Excel, Adobe Photoshop, and Adobe Premiere, is also an asset. 

Interest, experience and education in sales and marketing is an asset, especially digital marketing, analytics and content marketing.  

Experience in a retail, customer-service or office administration oriented workplace is an asset.

Proficiency in other languages is also an asset. 

Applications are only accepted online for this positon.

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How to Apply:

To apply for a job at Kingston Destination Group, please apply online by filling out the application form and uploading your resume at the link below. Please reivew the job descriptions carefully, and have your resume ready in PDF format with the filename format LastName FirstName.PDF.  For example: Jane Smith.pdf

If you are interested in more than one position you can submit one application: please check as many positions as you are interested in when completing your application, do not submit multiple applications. 

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