Sales & Reservations: Travel Trade Administrative Assistant

Job Description:

As a Sales & Reservation staff member you will work primarily at our administrative office.  You will interact with our guests in person, through email and on the phone. You will be an ambassador for the company and an expert on our products, as well as the products offered by our attraction and accommodation partners. You will help our guests to build travel itineraries by offering suggestions and building customers’ confidence, and you will complete their transactions using a reservation software system.

In addition to your Sales and Reservations role you will work closely with the Travel Trade Sales Manager to complete sales and administrative tasks specific to the Travel Trade sales department. You will establish a relationship with frequent clients, and be responsible for regular follow-up, invoicing and other communication.  You will be responsible for meeting deadlines and managing your time to accomplish ongoing Travel Trade tasks while also acting in your sales and administrative support role.

You will also have daily general administration tasks to complete, and will contribute to the success of the Kingston 1000 Islands Cruises & Trolleys team by accomplishing other tasks as required.

Job Requirements:

We are looking for candidates who can deliver outstanding customer service in a very demanding, fast-paced and ever-changing environment. The best applicants will be well organized and adaptable, with excellent multitasking skills and a proactive approach to sales and customer service. Applicants must have excellent communication skills in English, and be confident users of MS Office.

An interest in travel, tourism and hospitality is an asset, as is experience or education in these fields. 

Experience in a retail, customer-service or office administration oriented workplace is an asset.

Proficiency in other languages is also an asset.

Applications are only accepted online for this positon.

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How to Apply:

To apply for a job at Kingston Destination Group, please apply online by filling out the application form and uploading your resume at the link below. Please reivew the job descriptions carefully, and have your resume ready in PDF format with the filename format LastName FirstName.PDF.  For example: Jane Smith.pdf

If you are interested in more than one position you can submit one application: please check as many positions as you are interested in when completing your application, do not submit multiple applications. 

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